Product Warranty - YardunaKraft Garden Products
🛡️ Complete Protection Coverage

Product Warranty

Comprehensive warranty coverage for all your garden products. From EU-mandated 2-year legal warranty to extended protection plans, we've got you covered.

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2-Year EU Warranty
Legal protection under EU law
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Free Repairs
No-cost repair or replacement
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Expert Support
Dedicated warranty specialists

Warranty Coverage Types

Choose the level of protection that's right for your garden products investment. All warranties include comprehensive coverage and expert support.

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EU Legal Warranty

Mandatory consumer protection

2 Years Coverage
  • Free repair or replacement for defective items
  • Covers manufacturing defects and conformity issues
  • Burden of proof on seller (first 6 months)
  • Right to price reduction or full refund
  • Cannot be excluded or limited
  • Valid across all EU member states
Most Popular
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Extended Protection

Enhanced coverage beyond legal warranty

Up to 5 Years Coverage
  • Covers accidental damage and wear & tear
  • Priority repair service and expedited claims
  • Free annual maintenance inspections
  • Replacement with upgraded models when available
  • Coverage for weather-related damage
  • 24/7 emergency support hotline
  • International coverage for travelers
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Plant Guarantee

Special coverage for live plants

30 Days - 2 Years
  • 30-day establishment guarantee for all plants
  • 1-year replacement for trees and shrubs
  • 2-year warranty on fruit trees and roses
  • Free plant health consultations
  • Seasonal care support and reminders
  • Weather damage protection (with conditions)

📋 Complete Coverage Guide

Product Category EU Legal Warranty Extended Protection What's Covered
🔨 Garden Tools 2 Years Up to 5 Years Manufacturing defects, material failures, moving parts, electronic components
🪑 Garden Furniture 2 Years Up to 5 Years Structural integrity, weather resistance, hardware failures, finish defects
🌱 Live Plants 7 Days 30 Days - 2 Years Plant health on arrival, establishment issues, variety accuracy
🌰 Seeds & Bulbs 1 Growing Season 2 Growing Seasons Germination rate, variety accuracy, genetic defects
🔌 Electric Equipment 2 Years Up to 5 Years Motor failures, electrical components, safety systems, control panels
🪴 Pots & Containers 2 Years Up to 3 Years Material degradation, drainage issues, structural cracks

🔧 How to Make a Warranty Claim

Simple, fast warranty claims process with expert support every step of the way

1

Contact Our Team

Email us at support@yardunakraft.shop or call +40 745 123 456 with your order number and description of the issue.

2

Provide Documentation

Send photos of the issue and your original purchase receipt. Our experts will review your claim within 24 hours.

3

Get Authorization

Receive your Return Merchandise Authorization (RMA) number and prepaid shipping label via email.

4

Send Product

Package the item securely and ship using our prepaid label. Tracking information will be provided automatically.

5

Expert Evaluation

Our technical team inspects the product and determines the best solution: repair, replacement, or refund.

6

Quick Resolution

Receive your repaired/replacement product or refund within 5-10 business days of our evaluation.

🇪🇺 EU Consumer Protection Rights

As an EU-registered business (VAT: RO48459815), BOOSTER28 ADS S.R.L. fully complies with European consumer protection regulations. Under EU Directive 2011/83/EU and the Consumer Rights Directive, you have guaranteed rights that cannot be excluded or limited by any terms and conditions:

  • 2-Year Legal Warranty: Automatic coverage for conformity defects
  • Burden of Proof: For the first 6 months, the seller must prove the product was not defective
  • Hierarchy of Remedies: Right to repair, replacement, price reduction, or refund
  • Cross-Border Protection: Rights valid in all EU member states

For disputes that cannot be resolved directly, EU consumers can access the Online Dispute Resolution platform: ec.europa.eu/consumers/odr

🛠️ Warranty Support Team

Our warranty specialists are trained experts in garden products and EU consumer law. Get personalized assistance with claims, coverage questions, and technical support.

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Email Support
support@yardunakraft.shop
Response within 24 hours
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Phone Support
+40 745 123 456
Mon-Fri: 9 AM - 6 PM
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Live Chat
Available on website
Instant warranty help
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Company Info
BOOSTER28 ADS S.R.L.
VAT: RO48459815

Str. Lungă, Nr. 149, Ap. P3, Brașov, 500059, România | EU-Compliant Warranties | Consumer Rights Protected

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